Konvolut (Rick Tichy, Martinstrasse 28, 3600 Thun, Switzerland) takes the protection of your personal data seriously. This policy explains what we collect and why, in accordance with the Swiss Federal Act on Data Protection (FADP).
What we collect
When you place an order we collect the data needed to process it: name, address, email, phone number, and the details of your order. Payment data is processed by our payment providers and never stored on our servers.
What we use it for
- Processing and shipping your orders
- Customer communication (order confirmations, pickup appointments)
- Legal obligations (accounting records)
We do not sell or rent your data, and we do not send marketing emails without your consent.
Cookies
The shop uses technically necessary cookies only (shopping cart, login session). No advertising or cross-site tracking cookies are set.
Hosting
This website is hosted in Switzerland (Infomaniak Network SA, Geneva). Web fonts are served by Bunny Fonts, a privacy-friendly, GDPR-compliant service that does not track visitors.
Your rights
You can request access to, correction of, or deletion of your personal data at any time — contact us at info@konvolut.ch.
Last updated: July 2026